Notation based on the Act on Specified Commercial Transactions

Notation based on the Act on Specified Commercial Transactions
                                                                                                                                                                              
distributor
SUIGEN

Operation manager name
Anton Sari      

Postal code
879-0735
                                                    
address
9-1 Matsugyo, Bungotakada City, Oita Prefecture .

About the product price <br>The price includes tax.

About delivery and shipping

A nationwide shipping fee of 520 yen will be charged for each order. However, if the total amount of one purchase is 10,000 yen or more, shipping will be free.
Regarding the delivery method, we will ship by Letter Pack Plus, Yu-Pack, or non-standard-size mail.

* Delivery method cannot be selected

Shipping to overseas will be uniformly 1500 yen regardless of the total amount.


Defective product
If there is a product defect (damaged or soiled) at the time of delivery, please notify us within 3 days. We will replace the product with a non-defective product at our expense .
Please note that we cannot accept returns for customer convenience such as image differences .

Delivery time
After receiving your order and confirming your payment, we usually ship within 2-3 days.

payment method
You can choose from Paypal or credit card payment.

Deadline for returns
Products cannot be returned or exchanged due to customer's preferences (differences in image). In the event that a defective product is found, such as damage to the product, we will accept an exchange of the product, so please contact us within 3 days after the product arrives.
​*In addition, we cannot accept exchanges or returns for defective products that have passed more than 3 days after the product arrives, so please check the product contents as soon as possible after the product arrives.
・Please be sure to contact us once when returning or exchanging. Please note that we cannot accept returns or exchanges if the product is returned without contacting us.

return shipping
We will return the product at our expense (cash on delivery) and exchange it for a non-defective product at our expense (advance payment).

Service name
SUIGEN
 
telephone number
090-7989-5553
 
public email address
suigen.water@gmail.com
 
homepage address
www.suigen-s.com